Having a website is a must for any business’ online presence in today’s world.
Do you have a website for your company? Most business owners have a webmaster that creates and maintains the site for them. After all, they can be quite diverse depending on the needs of the company. And sometimes that means delegating the work to someone who specializes in it.
But what if your webmaster has more control over your website than you do? That means a piece of your company is controlled by someone else. My point is not to create fear and make you worry, but rather to create awareness for you so you do not have to experience what I have seen via my clients.
A few years ago, one of my dietitian clients had a webmaster that created a login to the website for her to use but he would not grant her full access to her website….yes, let that sink in…her website!
In fact, she had no idea how little admittance she had, until I showed her what the full access that she should have looks like, using my website as an example.
When she asked him to provide her with one, he refused stating that his concern was that she would ruin the site by messing with the html code, which in WordPress blog websites is found in a very specific area – not a common area that people would normally use on a regular basis! In other words, meaning he would have to fix it and it would be a huge job to do so.
Her site was being held hostage from her. This was so wrong on so many professional levels!!
In the end after much discussion, she insisted on it, she got her full website access and the webmaster quit as a result of it.
What the webmaster should have done, was provide her with a full access login and teach her what areas are to be avoided so that she would not inadvertently enter them and accidentally alter the site.
There are so many situations that can happen where you may find yourself needing to have complete access to your website on the spot. If the webmaster is suddenly gone or not available how are you going to do that? What if you need to change webmasters or suddenly need to find another one? Whoever that would be, would need full access to the site in order to take over and do what needs to be done.
Another one of my clients, several years ago, ended up with website issues and also did not have proper access. This time it was because of an emergency medical situation where their webmaster suddenly became unavailable for weeks. In a nutshell, they ended up waiting before they could get changes done to their site, resulting in a delay to a new business initiative.
Don’t let this happen to you, your business and/or your website! It is your online space and a vital part of your business.
To avoid these situations and to ensure you control what happens on your company’s site, here’s what you must have:
- A url or domain name that was purchased by you! If you don’t, and the domain name was purchased by the webmaster, the website is legally theirs – not yours!
- Full access login to the entire website from the back end.
- Access to your web host account (the web host is who you pay to have your site online and who you likely registered your url through).
- An extra user profile or login so that if one of the logins gets hacked and you’re locked out then you may be able to access the site from another login.